THREADED PEAR RETURN POLICY
RETURNS AND EXCHANGES
Thank you so much for shopping Threaded Pear! We know that sometimes items are not as expected or don't fit and a return or exchange is necessary. We of course can't guarantee fit even with measurements.
RETURNS
- Returns for orders placed on the website receive a gift card valid on our website.
- Returns/exchanges must be received within 21 days of receipt. (see ineligible items below)
- Online purchase returns are eligible for an e-gift card - no cash refunds.
- Returns are typically processed within 5-7 business days after we receive them.
- Customer is responsible for return shipping.
EXCHANGES
The item just didn’t work for you and you want to try a different size or something else? We offer refunds to original form of payment when you choose to shop for a replacement item. Complete your purchase and write the new order number on the return packing slip and include a copy with your return. We will ship your replacement items now and issue your refund to original payment when we process your return.
SEND RETURN TO:
Threaded Pear
2050 Greenwood Dr
Suite 140
Southlake, TX 76092
PLEASE INSPECT YOUR MERCHANDISE UPON ARRIVAL!
Damages/Defects: Please inspect all items for damage or defect and notify us at info@threadedpear.com of any damage or defect within 5-days of receipt. Please include pictures of the flaw so we can see the damage and work with our designers, shippers and our team to improve. If available, a replacement will be shipped to you at no charge.
Returnable Items: Item may be returned if they are not listed as non-returnable below and must have any tags attached, be unwashed, unworn, unused, and free of any odors, stains or pet hair.
Non-returnable items:
- All discounted items from:
- Final Sale
- Clearance
- Black Friday
- Cyber Monday
- Discount Codes that are 50% or More
- Jewelry
- Hair Accessories & Hats
- Legging
- Make-up or other beauty products
- Swimwear
- Socks
HOLIDAY EXTENSION POLICY
Our holiday return policy is purchases made between November 20, 2023 and December 24, 2023 may be returned any time before January 15, 2024.
PRODUCT DESCRIPTION
Improve your walking and running experience with your best friend. Enjoy the comfort of the plush handle and heavy-duty clasp, our 5-foot high-quality rock climbing rope leash will provide you for years of use. Note: This rope leash is mainly designed for medium or large dogs as some very small dogs may find it heavy.
PRODUCT DETAILS
1/2 Inch diameter rock climb rope
Soft padded handle
Reflective threads for night safety
5 Foot length dog leash
