Shipping information and costs
Orders are processed and shipped on business days (Monday to Friday, with the exception of bank holidays). Your order must be placed, verified, and confirmed before 10 a.m. in order to be shipped the next business day. After 10 a.m., the order will be shipped two days later.

At marocUSA, we understand the importance of your investment when purchasing our products. Therefore, we have meticulously crafted a return policy that balances flexibility and sensibility.

Should you find yourself dissatisfied with your purchase, please reach out to our customer service team at contact@marocmarocusa.com. While marocUSA does not guarantee returns, refunds, or compensation, we strive to address any concerns you may have.

• Unopened and unused products may be exchanged or returned for store credit within 14 days of purchase.
  
  
• Please be aware that marocUSA is not liable for return shipping costs; customers are responsible for covering associated expenses.
  
  
• We want to emphasize that marocUSA does not issue cash or credit card refunds. Products may only be exchanged or returned for store credit.