Olura, LLC



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Customer service: support@earth.com

Our complete product set includes a simple 3-step regimen that includes our Custom Blended Serum and Custom Bended Lotion, both formulated to your exact needs based on the results of your Quiz. The kit also contains our Refreshing Essence which provides a base layer of ultra light hydration under your serum and lotion.

Already taken the quiz? Go ahead with your order and we'll match your quiz results to your order before we formulate your products

Take our short quiz to create your custom blended formulations



  • Refreshing Essence - 4oz
  • Custom Blended Serum - 1oz
  • Custom Blended Lotion - 2oz

The serum and lotion arrive in personalized packaging with your name, formulation numbers and dates of formulation.

facial steps

Step 1. The Refreshing Essence provides a base layer super light hydration, or serves as a pick-me-up throughout the day. Give yourself a couple of spritzes and notice how your skin feels immediatly refreshed.

Step 2. Dab on your Custom Blended Serum. Precision blended just for you, this gentle yet powerful serum uses S-Micron Technology to pack a high concentration of active ingredients into a fast-absorbing, feather-light formula.

Step 3. Apply your Custom Blended Lotion. Freshly mixed just for you, this silky moisture lotion uses S-Micron Technology to enable rapid delivery of your personalized active ingredients for a light yet deeply hydrating finish.

subscription details

Enjoy the convenience of auto-fulfillment, deep discounts, and support from an Olura esthetician with our subscription program.

Deliveries arrive at the frequency you choose for only $85.00 for the entire Custom Blended Product Set.

Pause or cancel any time!

Easily manage your subscription in our customer portal and your satisfaction is guaranteed!

Expert Support Ensures Your Formulas Evolve

Your formulas change with your needs! We'll be in touch before each shipment to see if any updates need to be made to your formulations - so you always have the perfect skincare regimen designed just for you.

How to creat your custom blends

To create your custom blends just place your order here and then take our 3-minute quiz by clicking here.

We'll use your email address to match your quiz results with your order and individually blend your products for your exact needs.

Have questions or want to make changes to your answers? Use the live chat here on the page or shoot us an email at customerservice@olura.us.


All Olura products are created via a patented process that produces sub-micon sized particles and cleaner, more potent formulations.

OLURA’s formulations are CLEAN and free of: Sulfates SLS and SLES, parabens, formaldehydes, formaldehyde-releasing agents, phthalates, mineral oil, retinyl palmitate, oxybenzone, coal tar, hydroquinone, triclosan, triclocarban or synthetic fragrances. Olura’s products are also free of the chemical emulsifiers that can harm the skin’s lipid barrier.


  • Cruelty Free
  • Dermatologist Tested
  • Paraben & Sulfate Free
  • Fragrance Free
  • Laboratory Tested
  • Non Toxic

Free Standard Shipping on orders made through Olura.us

Place an order on Olura.us and receive FREE standard shipping & handling anywhere in the contiguous U.S. on orders over $50.00. This offer excludes orders shipping to Canada, Alaska, Hawaii and U.S. Territories. Offer subject to adjustment due to returns, cancellations and exchanges. Refer to the return policy for more information. Other restrictions may apply. Offer subject to change without notice.

OLURA Returns Policy

30-Day Satisfaction Guarantee
The Olura 30-day, 100% Money-back Guarantee. Every Olura product comes with a 30-day, 100% money-back guarantee. If for any reason, you’re not 100% satisfied with your Olura product, please contact us at customerserivce@olura.us and we’ll make it right.

Returns and Exchanges

We will gladly accept exchanges or returns for any Olura products upon receiving the item within 30 days of the purchase date. Please contact Customer Service at returns@olura.us to obtain a RMA# (Return Merchandise Authorization). To ensure a timely refund, please return the item immediately upon deciding the product is not right for you. Please follow the simple instructions below:

  1. To make it easy, place the item in its original condition and use the original packaging to ship your product.
  2. Clearly label the outside of the package (under the return address) with your RMA number obtained from an OLURA Customer Service representative.


Return Refunds

We will issue a full refund to the credit card used for the original purchase amount for any item that you return, if received within 30 days of the purchase date. It takes up to 10-14 business days to process the return and credit your account. We will notify you via e-mail once your return has been processed. Please note that your financial institution will likely take approximately seven business days to reflect this transaction. If you have any questions about your return, please contact Customer Service.

Please note that OLURA does not permit the return of or offer refunds for:

  • Devices or Products purchased, new or used, from unauthorized distributors or through unauthorized distribution channels.
  • Products or Devices purchased more than 30 days prior
  • Products returned without a valid itemized receipt.
  • Shipping charges

Products returned without an RA (Return Authorization) number will not be accepted. It is the responsibility of the sender to provide valid tracking information if confirmation of return is disputed. OLURA does not assume responsibility for lost or stolen product being returned for a refund without an RA number.


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